jiji9 Privacy Policy

For the purposes of this Privacy Policy, the data controller responsible for the personal data of players on the jiji9 platform is jiji9, the operator of the online gaming platform accessible at jiji9.cam. As data controller, jiji9 determines the purposes and means of processing personal data collected through the platform, in accordance with the Data Privacy Act of 2012 and PAGCOR's applicable licensing conditions.

jiji9 operates a dedicated Data Protection Officer (DPO) who oversees compliance with all applicable data protection obligations. The DPO can be reached at [email protected]. All data subject rights requests and privacy-related concerns should be directed to this contact address.

This Privacy Policy applies to all personal data collected, processed, stored, or transferred by jiji9 in connection with the operation of the jiji9.cam online gaming platform and all associated services, including but not limited to: player account registration and management; identity verification (KYC) processes; payment processing for GCash, Maya, BPI, BDO, Metrobank, and other supported methods; sports betting, casino games, bingo, sabong, and all other gaming products; promotional and loyalty programme activities; customer support communications; and platform security and fraud prevention operations.

This Policy covers personal data collected from players in the Philippines, including data collected via the jiji9.cam website, any jiji9 mobile applications, and through direct communications with the jiji9 support team. It does not cover data practices of third-party websites or services that may be linked from jiji9 communications, as jiji9 has no control over those third parties' data practices.

jiji9 collects the following categories of personal data from players:

Identity & Contact Data

• Full legal name as it appears on a Philippine government-issued identification document;
• Date of birth (for age verification — 21+ requirement);
• Philippine mobile number in +63 format;
• Email address;
• Residential address within the Philippines;
• Government ID details (PhilSys ID, passport number, driver's license number, or UMID number) provided during KYC verification.

Financial Data

• GCash account number or Maya/PayMaya account details registered for deposits and withdrawals;
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where provided for withdrawal purposes;
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps;
• PHP balance history within the jiji9 platform wallet.

Gaming & Behavioural Data

• Game history, bet amounts, winnings, and losses across all jiji9 products;
• Session start and end times, session duration, and login frequency;
• Responsible gaming settings, including deposit limits, session limits, and self-exclusion records;
• Bonus eligibility, wagering activity, and promotion participation records.

Technical Data

• IP address and approximate geolocation at the time of login and transactions;
• Device type, operating system, browser type and version;
• Mobile network operator (Globe, Smart, DITO, etc.);
• Cookies and similar tracking data (see Section 11).

Communications Data

• Content of live chat conversations with jiji9 support;
• Email correspondence with jiji9;
• Responses to surveys, promotions, and feedback requests.

jiji9 collects personal data through the following means:

• Direct provision: Data you provide during account registration, KYC identity verification, payment method setup, support interactions, or survey responses;
• Automated collection: Technical data automatically collected when you access jiji9, including IP address, device identifiers, cookies, and session logs;
• Third-party verification providers: Identity verification data received from Philippine government database checks or third-party KYC service providers engaged by jiji9 to confirm player identity and age;
• Payment processors: Transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, and other payment partners when you make deposits or withdrawals;
• PAGCOR and regulatory bodies: Information shared with or received from PAGCOR or other Philippine regulatory authorities in compliance with jiji9's licensing obligations.

jiji9 processes personal data for the following purposes:

• Account creation and management: To create and maintain your jiji9 player account, verify your identity and age (21+ requirement), and manage your account settings and preferences;
• Service delivery: To provide access to casino games, sports betting, bingo, sabong, and all other jiji9 gaming products and services;
• Payment processing: To process PHP deposits and withdrawals via GCash, Maya, and bank transfers, and to maintain accurate transaction records;
• Regulatory compliance: To comply with PAGCOR licensing requirements, Anti-Money Laundering Act (AMLA) obligations, Know Your Customer (KYC) requirements, and other applicable Philippine laws and regulations;
• Fraud prevention and security: To detect, investigate, and prevent unauthorized access, fraud, money laundering, and other prohibited activities on the jiji9 platform;
• Responsible gaming: To enforce deposit limits, session limits, self-exclusion requests, and other responsible gaming controls in compliance with PAGCOR's responsible gaming framework;
• Customer support: To respond to your queries, complaints, and account requests via live chat, email, and other support channels;
• Marketing and promotions: To send you relevant promotional offers, bonus notifications, and product updates where you have provided consent or where jiji9 has a legitimate interest in doing so (subject to your right to opt out at any time);
• Platform improvement: To analyse gameplay patterns, platform usage, and technical performance data to improve jiji9's services and user experience.

Under the Data Privacy Act of 2012, jiji9 processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between jiji9 and the player — including account registration, payment processing, and service delivery — is processed on the basis that it is necessary to fulfil our contractual obligations to you;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, NPC data protection requirements, and other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming enforcement, where jiji9's legitimate interests in protecting the platform and its players are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications, where jiji9 relies on your freely given, specific, and informed consent. You may withdraw marketing consent at any time by contacting [email protected] without affecting the lawfulness of prior processing.

jiji9 does not sell, rent, or trade personal data to third parties for their own commercial marketing purposes. jiji9 may share personal data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment processors and financial institutions: GCash, Maya, BPI, BDO, Metrobank, and other Philippine payment service providers, for the purpose of processing deposits and withdrawals in PHP;
• Identity verification providers: Third-party KYC and age verification service providers engaged by jiji9 to verify the identity and eligibility of players, in compliance with PAGCOR requirements;
• Game software providers: Licensed game developers and live casino operators who supply games to the jiji9 platform, where sharing limited player session data is technically necessary to deliver those games;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where jiji9 is legally required or directed to share data;
• Law enforcement: Philippine law enforcement agencies, where jiji9 receives a lawful order or has reasonable grounds to believe disclosure is necessary to prevent fraud, illegal activity, or harm;
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers engaged by jiji9 under data processing agreements that require them to process personal data only in accordance with jiji9's instructions.

All third-party processors engaged by jiji9 are required to maintain appropriate data security measures and to process personal data only for the specific purposes for which it is shared.

Some of jiji9's third-party service providers, including game software suppliers and cloud infrastructure providers, may process personal data outside of the Philippines. Where personal data is transferred internationally, jiji9 ensures that adequate safeguards are in place to protect such data, consistent with the requirements of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.

Safeguards applicable to international transfers may include: contractual clauses binding the recipient to data protection standards equivalent to those required under Philippine law; adherence by the recipient to a recognised international data protection framework; or transfer only to jurisdictions determined by the NPC to provide an adequate level of data protection.

jiji9 implements technical and organisational security measures proportionate to the sensitivity of the personal data it processes. These measures include, without limitation:

• 256-bit SSL/TLS encryption for all data in transit between the player's device and jiji9 servers;
• Encryption at rest for sensitive personal data, including identity documents, financial data, and account credentials stored in jiji9 databases;
• Role-based access controls limiting access to personal data to jiji9 personnel who require it for legitimate business purposes;
• Regular penetration testing and security audits of the jiji9 platform infrastructure;
• Two-factor authentication (OTP) available to all players for jiji9 account login security;
• Automated fraud detection and anomaly monitoring systems that flag unusual account activity for review;
• Staff training on data protection obligations under Philippine law.

jiji9 retains personal data for the following periods, or for longer where required by law:

• Account and identity data: For the duration of the active player account, and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing conditions and AMLA record-keeping requirements;
• Financial transaction records: A minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act;
• Gaming and session data: For a period of two (2) years following the relevant session, unless a longer period is required for regulatory compliance or dispute resolution purposes;
• Support communications: For a period of two (2) years following the closure of the relevant support ticket or inquiry;
• Marketing consent records: For the period of active consent and for one (1) year thereafter, to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, jiji9 will securely delete or anonymise personal data in accordance with NPC guidelines on personal data disposal.

jiji9 uses cookies and similar tracking technologies on the jiji9.cam platform to deliver and improve platform services. The following categories of cookies are used:

• Strictly necessary cookies: Required for the core operation of the jiji9 platform, including session authentication, security tokens, and shopping cart functionality. These cookies cannot be disabled without impairing platform functionality;
• Functional cookies: Used to remember your preferences, language settings, and login status between sessions on jiji9. These improve your experience but are not strictly required for basic platform operation;
• Analytics cookies: Used by jiji9 to understand how players interact with the platform — which pages are visited, how long sessions last, and which features are used most — in order to improve the platform. Analytics data is aggregated and does not identify individual players by name;
• Security and fraud prevention cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats to the jiji9 platform and its players.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use jiji9. For more information about managing cookies in your browser, refer to your browser's help documentation.

Under the Data Privacy Act of 2012 (RA 10173), Filipino players whose personal data is processed by jiji9 have the following rights:

The jiji9 platform is strictly for adults aged 21 years and older, in compliance with Philippine law and PAGCOR's regulatory framework. jiji9 does not knowingly collect personal data from individuals under the age of 21.

If jiji9 becomes aware that personal data has been collected from a person under 21, it will promptly close the associated account, void any transactions, and securely delete the personal data collected, subject to any retention obligations required under Philippine law. Players who believe that a minor may have accessed jiji9 are encouraged to contact [email protected] immediately.

jiji9 may send you promotional communications about bonuses, new games, seasonal promotions (including Philippine fiesta seasons and public holidays), and platform updates via SMS, email, or in-platform notifications. Marketing communications are sent only where you have consented to receive them during account registration or at a later point, or where jiji9 has a legitimate interest in informing you about directly relevant products and services.

You may withdraw your consent to receive marketing communications at any time by: (a) updating your communication preferences in the jiji9 account settings dashboard; or (b) contacting [email protected] with a request to be removed from marketing lists. Withdrawal of marketing consent does not affect transactional communications necessary to operate your jiji9 account, such as deposit confirmations, withdrawal notifications, and security alerts.

jiji9 reviews this Privacy Policy periodically and may update it to reflect changes in platform operations, applicable Philippine law, NPC guidance, or PAGCOR requirements. Material changes to this Privacy Policy will be communicated to registered players via email and/or a prominent notice on the jiji9 platform, with at least seven (7) days' advance notice before the updated Policy takes effect.

The version number and effective date at the top of this Policy will be updated with each revision. Your continued use of the jiji9 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you should cease using jiji9 and contact [email protected] to request account closure.

For all privacy-related queries, data subject rights requests, or concerns about jiji9's data processing practices, please contact:

• Data Protection Officer (DPO): jiji9 Privacy Team
• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please include "Privacy Request" or "Data Subject Rights" in your email subject for prompt routing
• Response Time: Acknowledgement within 5 business days; substantive response within 15 business days
• Languages: English and Tagalog

If you are not satisfied with jiji9's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing the Data Privacy Act of 2012.